Bella & Jen's Creations

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Return and Exchange Policy:

• No Returns or Refunds
• Terms of Exchange - All exchanges must be requested within 7 days after receipt of order
• State of return - Item(s) to be exchanged must be unused, in original condition and packaging
• Reason for Exchange - Exchanges are accepted for defective item(s), or item(s) received is not what customer ordered
• Process for return - Customer must initiate an exchange by contacting the seller via email at orders@bellandjencreations.com within 7 days of receiving their order. 
• Process of refund - Exchanges will only be processed if initiated via email within the 7 day period from when order is delivered. Item(s) being exchanged must be delivered back to the seller at customer expense unless the item(s) received is different customer original order.
• Any questions should be directed to orders@bellandjencreations.com